Culture Systems  ·  Vancouver, BC

People Quit People,
Not Companies.

Your best people don’t leave over the work. They leave over what’s breaking down around it. TAKKLE finds what’s really driving it, and installs the systems that hold.

Start With a Culture DiagnosticSee How It Works →
Built for organizations that run on their peopleTailored to your workplaceVancouver · Working across Canada
The Pattern

The culture problem is only visible
once it’s already expensive.

It shows up as good people leaving, repeated miscommunication, uneven leadership, and decisions that never quite become action. By then it’s already reached performance, trust, and cost.

Retention Risk

  • Good people quietly leaving
  • Leaders surprised by resignations
  • Hiring constantly, never stabilizing

Leadership Strain

  • Managers promoted, never taught to lead
  • Hard conversations avoided until they escalate
  • Senior leaders carrying too much alone

Communication Gaps

  • Decisions made, ownership unclear
  • Feedback not given, or not acted on
  • Rework, tension, and errors climbing
The Reframe

Calibrate only the system,and the pattern comes back.Calibrate only the person,and the pattern comes back.Calibrate both,and it holds.

When expectations, feedback, and accountability are unclear, even capable people default to autopilot instead of intention, leaders and employees alike. TAKKLE finds the patterns beneath the friction, and builds the self-awareness and systems that make them hold.

Downtown Vancouver skyline at dusk, with the North Shore mountains behind.
Vancouver · Working across Canada
The TAKKLE Method

The invisible, made visible.
The fix, built to last.

Three phases, one outcome: a culture that stays clear, consistent, and calm when it’s tested.

01

Diagnose

Name the Real Problem

We surface what people won't put in a survey or raise with HR: the patterns underneath the turnover, tension, and rework that nobody's naming out loud.

02

Integrate

Built for Your Workplace

We turn the diagnosis into working communication and leadership systems, designed around your team and your reality, never a program off the shelf.

03

Sustain

Make It Hold

We stay in it until the change survives pressure: measuring, reinforcing, and adjusting until the new way of working is simply how things are done.

Most culture work fades the moment pressure returns.
Ours is built to hold.

Ways to Work Together

One required beginning. Three paths forward.

Every engagement starts with the Culture Diagnostic, so we know exactly what your organization needs before recommending anything further. From there, the path depends on where you are: building delegation and systems before you have HR in place, or strengthening communication and leadership alongside the HR you already have. For organizations spanning multiple locations or leadership layers, that becomes a full-scale partnership built for the complexity that comes with it.

Required First Step

Culture Diagnostic & Employee Deep Dive

Evidence, not guesses.
A focused diagnostic across trust, communication, leadership, and workload, plus confidential interviews that surface what your people won’t say internally. You stop guessing and see where change matters most.
From$2,000Scoped to your team size · results within a week
Under 20 employees$2,000
20–50 employees$3,000
51–120 employees$4,000
120+ employees$6,000+
Fully credited toward your Sprint, Installation, or Enterprise Partnership.
For Growing, Owner-Led Teams

Delegation & Systems Sprint

For teams without HR in place yet
Typically under 50 employees
A hands-on operational sprint for owner-led teams where growth has outpaced the systems holding it together. We find out where work is actually getting stuck (through leadership discovery, confidential employee input, and short-term workflow tracking), then clarify who owns what, strengthen the systems that need it, and validate whether hiring is really the fix before you spend on it.
From$5,000One-month engagement
Under 20 employees$5,000
20–50 employees$10,000
Flagship
The Full Installation

Culture Systems Installation

For organizations with HR already in place
Typically 20–120 employees
A tailored six-week engagement that finds the issues beneath the symptoms, builds the communication and leadership systems your workplace needs (working alongside the HR you already have) and supports implementation in the flow of real work. Includes a structured set of hands-on sessions across the six weeks, scoped to your Diagnostic findings, with additional support available as needed. Ongoing support after the six weeks continues on a flexible monthly basis.
From$15,000Six weeks · exact price confirmed after your Diagnostic
20–50 employees$15,000
51–120 employees$22,500
Full-Scale Partnership
For Complex & Multi-Site Organizations

Enterprise Culture Partnership

For organizations with multiple locations or leadership layers
Typically 120+ employees
Past a certain size, informal coordination simply stops working, no matter how good your team is; consistency breaks down the moment communication stops reaching every layer: not just headquarters to the frontline, but headquarters to the regional and site managers translating strategy into daily work, usually the most stretched, least-supported people in the organization. This partnership extends the Installation across every site: a longer engagement, executive coaching paired with group training and a manager’s toolkit for the leaders carrying the change day to day, reporting your leadership can bring to the board, specialists as your organization’s needs require, and a closing retreat that marks the shift as real.
From$55,00010–12 weeks · final scope and price confirmed after your Diagnostic
Why Culture Pays Off

The cost is real. So is the return.

80%

of employees globally aren’t engaged. Most teams are running at a fraction of their capacity: close that gap, and you’re ahead of almost everyone.

40%–
200%

of salary to replace someone. From frontline to leadership, turnover is the hidden budget leak, and one that starts closing the moment people want to stay.

$10T

lost to low engagement worldwide, roughly 9% of global GDP. Culture isn’t just internal; it’s economic. And so is the return on getting it right.

$5,500–$28,500

lost per employee to burnout each year. Canadian rates hit 39% in 2025, up from 35%: invisible until it isn’t, exactly what the Diagnostic is built to catch early.

Source: Gallup, State of the Global Workplace: 2026 Report; SHRM; Mental Health Research Canada / Canada Life, 2025

What Is This Actually Costing You?

A rough, honest estimate using your own numbers and published industry rates, not a promise of what TAKKLE will save you.

$
$
Cost of turnover$52,000 – $260,000
Cost of your lost time$130,000 /yr
Estimated Cost This Year$182,000 – $390,000
Based on a team of 25, this points toward the Culture Systems Installation, built for organizations with HR already in place.
Every engagement starts with the Culture Diagnostic, from $3,000, to see exactly where to focus.

Turnover cost uses a published 40–200% of salary range (Gallup / SHRM). Financial outcomes such as profit and turnover are influenced by many variables and are referenced directionally, not guaranteed.

An illuminated steel truss bridge spanning a river at night, its triangulated framework lit against the dark sky.
Systems, not slogans.
Kimberley Karstunen, Founder of TAKKLE, on a Vancouver waterfront overlook.
Behind TAKKLE

I was told I’d never speak. Now I teach workplaces how to listen.

Deaf since age two, I learned to read what people don’t say: the gap between what’s spoken and what’s actually felt. That gap is where culture lives, and where most leaders miss the signal.

After interviewing 300+ employees, the pattern was clear: people rarely leave over the tasks on their desk. They leave over the everyday experience: feeling dismissed, unheard, or overloaded without support.

TAKKLE exists to surface what’s really happening, build honest dialogue, and install systems that hold under pressure. I’m not the answer; I’m the catalyst. The solutions are already inside your people.

And I don’t hand you a binder and leave. I stay in the work, build what fits, and see it through until it holds.

Kimberley KarstunenFounder & Culture Consultant
Read Kimberley’s Full Story →
Grounded in real work
300+Employees interviewed
12+Years coaching & leadership
Former Board DirectorCdn. Institute of Workplace Harassment & Violence
Ikonik PressFounder Interview
Start Here

You don’t need another initiative
people forget.

Start by finding out what’s actually happening, and where the right change would make the greatest difference.

Start With a Culture Diagnostic
Or call 604-594-5055: calls welcome. If I don’t pick up, leave a message and I’ll call you back.